Knowledge base

Knowledge base

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Invite your team and set roles

Updated Nov 7, 2026 · 3 min read

Memories is built for teams. Inviting people takes less than a minute and each new seat is billed prorated, so you only ever pay for the time they actually use.

Invite teammates

Open Settings → Members and click Invite. Paste up to 50 email addresses, one per line, then pick a role for everyone in the list.

  • Admin — full access, including billing and members
  • Agent — works tickets, no settings access
  • Viewer — read-only access to reports

Seats are prorated automatically. If you invite someone mid-month, you're only charged for the remaining days.

Change a role

Hover any member in the list and use the role dropdown. Changes apply immediately and are logged in the audit trail for your compliance team.

#team#roles#seats